Terms & conditions for tradespeople

Updated on December 3, 2023

1. Introduction

1.1 Welcome to toptradies.co.uk (the “Website”). These Terms and Conditions govern your use of the Website as a tradesperson (“Tradesperson,” “you,” or “your”). By using this Website, you agree to comply with and be bound by these Terms and Conditions.

2. Registration

2.1 To use certain features of the Website, you may need to create an account. You agree to provide accurate and complete information when registering, and you are solely responsible for maintaining the confidentiality of your account credentials.

3. Listing services

3.1 By listing your services on toptradies.co.uk, you represent and warrant that you are a licensed and qualified tradesperson in your respective field and that you have all necessary permits and certifications required to perform your services.

3.2 You are solely responsible for the accuracy and completeness of the information you provide in your listings, including pricing, availability, and service descriptions.

4. Booking services

4.1 Customers may book your services through the Website. You agree to honor all bookings made through the Website, subject to your availability and the terms specified in your listing.

4.2 You are responsible for communicating with customers promptly and professionally, including confirming booking details, providing estimates, and addressing any questions or concerns.

5. Payments

5.1 Payments for your services may be processed through the Website. You agree to abide by our payment policies, including any applicable fees or commissions.

5.2 You acknowledge that toptradies.co.uk may deduct applicable fees or commissions from payments before transferring funds to you.

6. Cancellations and refunds

6.1 You may have your own cancellation and refund policy, which must be clearly stated in your service listing. You are responsible for adhering to your stated policy.

6.2 In cases of disputes or cancellations, toptradies.co.uk may mediate but is not responsible for providing refunds to customers or compensating you.

7. Reviews and ratings

7.1 Customers may leave reviews and ratings of your services on the Website. You agree not to manipulate or post false reviews, and you acknowledge that reviews and ratings may impact your reputation on the platform.

8. Termination

8.1 toptradies.co.uk reserves the right to terminate or suspend your account for any violation of these Terms and Conditions or for any other reason at our discretion.

9. Liability and indemnification

9.1 You agree that toptradies.co.uk is not responsible for the quality, safety, or legality of the services you provide. You assume all risks associated with your services.

9.2 You agree to indemnify and hold toptradies.co.uk harmless from any claims, losses, damages, or liabilities arising from your use of the Website or your services.

10. Changes to terms and conditions

10.1 toptradies.co.uk reserves the right to modify these Terms and Conditions at any time. We will notify you of any changes, and continued use of the Website constitutes acceptance of the modified terms.

11. Governing law

11.1 These Terms and Conditions are governed by the laws of the United Kingdom

12. Contact information

12.1 If you have any questions or concerns about these Terms and Conditions, please contact us at support@toptradies.co.uk.

13. Public liability insurance

13.1 Tradespeople must maintain valid and adequate public liability insurance coverage for the duration of their listing on toptradies.co.uk.

13.2 Tradespeople are responsible for providing proof of their current and valid public liability insurance upon request by toptradies.co.uk or its users.

13.3 Failure to maintain or provide proof of public liability insurance may result in the suspension or termination of the tradesperson’s account on toptradies.co.uk.

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